We had a group of 6 girls and were splitting 2 rooms between all of us, so 3 people per room. We were given 2 rooms next to each other which was great. The only thing is, we unfortunately had some issues with the room I was supposed to be staying in!
So the other 3 girls, their room was set up correctly with 3 beds (2 beds + 1 rollaway). We open our room and there were only 2 beds. Normally this wouldn’t be an issue and 2 of us could have shared a bed, but the beds at this resort are pretty tiny for grown adults to try to share.
They also had left out some cakes and sweets for us in the room, which was a really nice gesture!… but there were ants EVERYWHERE! And I mean everywhere! The dresser, walls, ceiling, beds, etc. So i don’t know about you, but I don’t want to sleep in a bed covered in ants LOL. So we had to go back to reception and they eventually agreed to switch us to another room.
The other room was ant free (YAY!) but still only had 2 beds and they told us they didn’t have anymore rollaways. They did end up finding us a roll away, but it was broken so we had to ask for a different one the following night.
Another thing to mention regarding the rooms/housekeeping. I want to start off by saying housekeeping and the staff were all super nice! But, we were a little confused by the daily services to our room. We had to ask for towels everyday, the would only leave 2 for the 3 of us or they would take our used towels but leave 0 in their place. We also had to keep asking for toilet paper, there was never any in our room. And lastly, they said the mini bar in the room would be restocked either every day or every other day, I can’t remember, but it was never restocked during the whole week we were there.
So we did get off to a rough start, but in the end got everything sorted out for the most part! Also, I don’t want to come off as a complainer! But as I always say, I like to be honest in my reviews and let you know our experience, good and bad!
To see a tour of the room we stayed in, check out the video below!